Postal Enquiries
POSTAGE POLICY
** We are taking a well needed break. Our office is now closed and will reopen on the 2nd January, all enquiries will be responded to in the New Year. The next batch of parcels will be sent out on 2nd January **
Free UK postage on orders over £25.00, this is courier tracked postage
UK postage up to £25.00 is £2.85, this is courier tracked postage
Due to the size of our workshop, and our working pattern, we package and post our orders 3 times a week, we post out on a Monday, a Thursday and a Saturday.
At The Good Soap all items are hand made and hand wrapped individually for you in our garden workshop. Your items will be sent to you by tracked business post. You will get a dispatch email or text (whichever applies) when your parcel is processed, this will include your tracking number.
- Please allow reasonable time for delivery. We can't post out every day due to the way our unique workshop is used, we post out 3 times per week.
- Damaged Parcels - very occasionally parcels can get damaged in the postal system. Please inform us if this happens and we will do our best to rectify.
- Please allow time for Bank Holiday delays
** Separate postage charges apply to The Laundry Garden Soap and Lip Balm Collection, we are selling this on behalf of Laundry Garden therefore their postage rate is not included with ours.