Postal Enquiries

POSTAGE POLICY

Free UK postage on orders over £25.00, this is courier tracked postage 

UK postage up to £25.00 is £2.75, this is courier tracked postage

Due to the size of our workshop, and our working pattern, we package and post our orders 3 times a week, we post out on a Monday, a Thursday and a Saturday.

International postage rates, if applicable, are based on individual location, Free over £25 postage does not apply.

At The Good Soap all items are hand made and hand wrapped individually for you in our garden workshop. Your items will be sent to you by tracked business post. You will get a dispatch email or text (whichever applies) when your parcel is processed, this will include your tracking number.  

  • Please allow reasonable time for delivery. We can't post out every day due to the way our unique workshop is used, we post out 3 times per week.
  • Damaged Parcels - very occasionally parcels can get damaged in the postal system. Please inform us if this happens and we will do our best to rectify.
  • Please allow time for Bank Holiday delays

** Separate postage charges apply to The Laundry Garden Soap and Lip Balm Collection, we are selling this on behalf of Laundry Garden therefore their postage rate is not included with ours.