Contact The Good Soap
How to contact us
We love hearing from our customers and we're always happy to help 😊 Whether you've got a question about one of our products, need a little help choosing the right soap or skincare, or have a query about an order, just get in touch.
We're a small business, so you'll always get a friendly, personal reply from a real human — usually Dawn the business owner 💚
Our office hours
Monday – Friday: 9am – 4pm
Saturday: 9am – Noon
Sunday: Closed
📧 Email us: dawn@the-good-soap.co.uk
We check and reply to emails during our office hours and aim to get back to you as quickly as we can.
Got a question about an order?
If you're contacting us about an existing order, please include your order number so we can find it quickly.
Prefer social media?
You're also very welcome to message us through our Facebook or Instagram pages. Details below.
A little note for sales enquiries
We don't accept unsolicited sales, SEO, website design or marketing enquiries. Unsolicited commercial messages will not receive a response.
Email Us
You can contact us at dawn@the-good-soap.co.uk or use the contact form below.
We’re always happy to help with questions about our products, orders, ingredients or anything else relating to The Good Soap. We aim to reply as quickly as we can during our office hours, Monday–Saturday. 💚
Please note: This contact form is for customer enquiries only. We do not accept unsolicited sales or marketing emails, including offers for SEO, website design, advertising, packaging or other business services. These messages will be deleted and reported as spam.
Contact us on social media
You can contact us through direct message on our social media pages.
Direct message us through Instagram or Facebook. Follow the links below to find us.
Facebook: The Good Soap - Let's Go Back To The Bar
Instagram: @TheGoodSoap1
Send us a message
Got a question? Fill in the form below and we’ll get back to you as soon as we can during our office hours. 😊
Customer enquiries only, please. We do not accept unsolicited sales or marketing messages through this form. Sales pitches, SEO offers, website services and other unsolicited business enquiries will be deleted and reported as spam.